As with any product, COM5.Mobile is of course intended for a specific purpose - and MNOs as well as Mobile Virtual Network Operators (MVNOs) have more than that one task to address in the management of their networks, e. g. the area of SQM. This, in turn, requires dedicated solutions. For this reason, MicroNova has started to cooperate with the French company Expandium, a provider of big data solutions including mobile network monitoring, in the beginning of 2019. The aim of this cooperation is to be able to offer users in companies more functionality from a single source. MicroNova addresses the areas in particular:
- Quality Monitoring
- trouble shooting
- Roaming and Fleet Monitoring
- Customer service and customer care as well as
- Customer Experience Management (CEM)
With this extended portfolio, MicroNova now offers mobile network operators packages consisting of the four components COM5.Mobile (RAN planning and configuration), COM5.Rail (focus on GSM-R), COM5.AddOn (expansion) and COM5.Projects (individualised project development and management by MicroNova). With that expanded base, MicroNova is also increasingly addressing international mobile communications markets, with local presences already planned.