Effective Operational Process Digitization

Optimized processes and automated workflows

Well-structured operational processes create direct added value for your customers. Digital and automated processes speed up operations and provide effective competitive advantage. From the back office to supporting the core business – intelligent tools and optimized workflows result in measurable improvements in operations management.

Digitalization in Operational Process Management

MicroNova will assist you in optimizing and digitalizing all processes relating to everyday and special tasks in your operations.

Automate Correspondence and Case Processing

Process even large volumes of incoming inquiries and documents
Automatically assign to the right person

Digital Contract Management

Manage contracts completely digitally – from drafting the document to e-signature
Review and confirm legal documents in a structured manner using defined approval processes
Automate the drafting of contracts according to type and requirements
Generate legally compliant non-disclosure agreements (NDAs) automatically

Process Claims, Complaints and Returns

Process customer complaints and returns promptly and professionally with user-friendly workflows
Categorize and evaluate requests and generate appropriate measures

Paperless Document Archive and Document Management System (DMS)

Manage and archive documents digitally
Log different versions of a document and changes made by different users

Digitalize Purchase Requisitions

Optimize purchase requisitions and process them faster
Digitally map budgeting and cost analysis of procurement processes

Digitalize and Automate Approval Processes

Review and approve documents, applications, etc. in a structured and time-saving manner

Increase efficiency in your operations

Contact

Digitalization
smartwork@who-needs-spam.micronova.de
+49 8139 9300-456

Contact

MicroNova - Contact