Which Processes Can Be Digitalized Effectively?

Digital processes allow you to work more effectively, with improved quality as well as more cost-effectively - this applies to all departments throughout your entire organization. This is why a versatile software solution is particularly promising, as it eliminates the need for the time-consuming procurement, implementation and maintenance of multiple systems. Instead, you can use a single platform to optimize workflows for your requirements and implement both departmental and enterprise-wide processes – in any industry – allowing you to make particularly effective use of synergies: The logic of the application always follows the same principle and you can reuse previously created modules many times over.

Modern software tools now make it possible to digitalize business processes quickly and cost-effectively. But what should you start with? Which department and which processes offer the greatest potential for adding value? We will be more than happy to advise you on how to analyze and optimize your processes and support their successful implementation – even while operations are in progress. MicroNova offers you cost-effective solutions for a variety of departments, including:

A large number of processes – especially administrative ones – follow a similar pattern in most companies. This type of standard process can be implemented within a few days. For this purpose, you can use ready-made modules, adapt them or create customized processes from scratch. Typical use cases are, for example:

• Digital and Automated Ticketing System:

  Simple ticket creation and tracking, prioritization and categorization, ticket routing, workflow automation for assignments, notifications, etc., SLAs (subdivision into first-, second- and third-level support), reporting and analysis
   

• Digital and Automated Purchase:

  Requirement capture, automated workflows for approvals, notifications, etc., catalog management, delivery confirmations, budgeting and cost control, reporting and analysis
   

• Cost Accounting Workflow (Invoice Approval Process:

  Automated invoice capture, digital workflows for assigning tasks, approval steps, notifications and reminders, approval management, audit-compliant documentation