Digitalization taken further: From tool to transformation

The (corporate) world is turning faster and faster – and what used to be true often no longer applies. Digitalization is an essential means of shaping this change. However, digital transformation requires more than just modern tools. It requires clarity, expertise and a structured approach. MicroNova enables companies to turn technical possibilities into real progress – efficiently, securely and with a lasting effect.

In many companies, technologies, platforms or even the first AI applications often already exist. Nevertheless, the "digital breakthrough" for faster processes or customized, efficient applications has yet to materialize. Why is that?

• Centralization and the waterfall approaches are reaching their limits
• Team resources are sufficient for operations, but not for improvements
• Lack of openness to cultural change and strategic change management
• Technology focus without business alignment
• Too little integration into everyday working life
• Security concerns and lack of governance

What helps is targeted implementation with clear responsibility, targeted skills development and a central framework for governance and IT security.

Our approach is holistic and practical. It is based on activating the existing swarm knowledge in your company. We combine this:

• Professional methodological expertise – for example in agility, process design, change enablement, scaling and governance
• Technological excellence – for example in low/no-code platforms, AI-supported workflows, security by design
• Cooperative implementation – citizen developers, IT & specialist departments jointly design viable solutions

"You are your own best expert" – that is the formula for success of digital transformation with Citizen Development. With this decentralized concept, you use the existing knowledge of your employees: they develop their own applications that are precisely tailored to the needs of their day-to-day work.

As a rule, however, your team members are not developers – and don't have to be: Innovative platforms based on low-code and no-code software make it possible! With their help, applications can be created with very little or no coding at all. And where code is still required, our consulting team provides support; also in the preparation and implementation of projects that are completely "code free". So that you can implement your transformation project in parallel to the operational activities of your teams.

One key challenge is that transformation projects usually run parallel to day-to-day business, which makes them demanding. However, they require time from the people involved for implementation. In principle, this also applies to Citizen Development, but it also offers a way out: the procedure for implementing digital transformation in this way is four-stage, and only the first step requires a significant investment of time.

In this initial phase of the transformation, the aim is to lay the foundation for subsequent efficiency gains through standardization and automation – with the help of artificial intelligence, among other things. As a rule of thumb, only two to four hours per week are required for coordination per team member involved – the MicroNova consulting team takes care of the "rest" in this early phase. This frees up the most valuable resources in the company, your employees. They can carry out the majority of their operational work in parallel.

Even later on, citizen development does not mean that the projects become full-time projects. This is not only due to progressive automation, but also to the easy-to-use tools. In addition, our consultants actively support the Citizen Developers. The bottom line is that digitization projects with Citizen Development "pay off" after a very short time: the return is often immediately noticeable from a certain point in time, as the applications can be used quickly thanks to low-code or no-code platforms and are constantly increasing in maturity; and the effort is always lower than the return from this early stage.

How Citizen Development can help you with your digital transformation:

• Fast response to new requirements
• High acceptance thanks to co-creation
• Relieving IT of standard tasks
• Improving processes in real time

We are happy to accompany the technical introduction – and help you to build up digital expertise in your company in a targeted manner. With minimum use of resources and maximum efficiency.

AI turns large amounts of data into specific, tailored recommendations for action – almost in real time, scalable and intelligent. In combination with citizen development, this creates applications that are not only digital, but also smart:

• Automated workflows based on pattern recognition
• Self-service analyses for citizen developers
• Security mechanisms that react to anomalies

And best of all, your teams retain control – over processes, data and tools.

Digitalization must never come at the expense of security. How is this supposed to work when "amateurs" develop? Quite simply: by ensuring that the tools and foundations used are secure. That's why we take IT security and compliance into account from the outset in all citizen development processes. We work closely with your IT department so that it can define the structural framework and always retains ultimate control over all activities.

The technical ingredients for this are low-code and no-code platforms that reside on certified secure cloud platforms or directly in your company. Central repositories ensure that the data is always protected and can only be accessed by authorized persons. This is also ensured by role-based access concepts – and last but not least, the targeted sensitization of citizen developers.

Important for precise IT security and functioning perimeter protection: we are just as familiar with special requirements and regulations such as TISAX in the automotive environment as we are with sector-specific requirements in the healthcare, industrial or financial sectors. Overarching requirements such as NIS-2 etc. are of course also taken into account at all times.

But what does digital transformation really do for your company? The innovative power unfolds particularly through broad deployment: a single citizen development project can already have a noticeable effect – but the real leverage lies in scaling:

You can use these 16 hours a day specifically for value-adding activities, innovation work or customer support – instead of for manual routines or exhausting work in tools that are not really suitable.

Do you know why we are so convinced of this offer? Because we have successfully implemented it ourselves in our company – just take a look at some of our own KI-Use-Cases.
 

The services of MicroNova Consulting are aimed at:

• Companies with high process or documentation costs<
• IT departments that want to create scalable governance
• Innovation managers in search of quick successes<
• Departments with a high motivation for digitization<
• SMEs and corporations - across all sectors

Whether pilot project, strategic consulting or company-wide implementation - with MicroNova, you can shape the digital transformation in a holistic, secure and user-centered way.

Would you like to find out more about digital transformation with the help of Citizen Development?